When you use our services, you accept that our company collect some of your personal data. This page is intended to tell you what data we collect, why and how we use it.

If you are a private individual

When you register or send a contact request from the special form – if provided – we ask you to provide us with some data you need to use our service. We can ask you for example address, email, password and other data relevant to the use of the site.

Third-party data

If you provide personal data of third parties, such as those of your family or friends, you must be sure that these individuals have been adequately informed and have consented to their processing in the manner described in this statement.

Data for children under 16 years

If you are under 16 you cannot provide us with any personal data nor can you register on www.schoolofcoaching.it, and in any case we do not take responsibility for any false declarations you provide. If we become aware of the existence of false statements we will proceed with the immediate cancellation of any personal data acquired.

If you are a professional

If you are a professional, when you create a professional account you are required to provide us with some data such as company name, VAT number, contact name, email address, telephone number.

Data collected automatically

We collect the following data through the services you use: technical data such as IP address, browser type, information on your computer, data relating to the current (approximate) position of the instrument you are using and data collected using cookies or similar technologies.

We use the data collected to provide you with our service every day, to inform you about our business activities or to offer you a more personalized service in line with your interests.

Access to services

We use your data to guarantee you access to our services and their provision, including: registration and creation of the reserved area (where applicable), communications related to the provision of the service, contact with the assistance, activities of an administrative nature , financial or accounting, such as those relating to purchases of paid services and possible recovery of credit (where applicable). These treatments are necessary to correctly deliver the services of SCOA – The School of Coaching towards the users who subscribe to it.

Experience improvement

We also use your data to improve and implement the service, through the following treatments: detection of your current (approximate) position to facilitate the use of certain features of the service, such as the display of user announcements to you nearby communications relating to services similar to those used by you, market research, optional surveys and activities to measure the degree of user satisfaction. These treatments are based on the legitimate interest of the owner and you can oppose it at any time.

Information on commercial activities

We use the data collected, if you have expressly given your consent, to inform you about promotional activities that may interest you. In particular, we use them to communicate promotional, commercial and advertising activities on events, initiatives or partnerships of SCOA – The School of Coaching, by e-mail, SMS or push notifications, in the offer of dedicated services during sales and post-sales (where applicable), to carry out analysis and reporting activities connected to promotional communication systems, such as for example the detection of the number of open emails, of the clicks made on the links present within the communication, the type of device used to read the communication and the relative operating system or the list of unsubscribed to the newsletter.

Personalized service

We process the data collected, if you have expressly given your consent, to analyze your habits or consumption choices in order to offer you a service that is more and more personalized and in line with your interests and to improve our commercial offer. In any case, these analyzes are not related to an automated decision-making process.

It is mandatory only for the treatments necessary to provide the services offered by SCOA – The School of Coaching (any refusal for the purpose of providing the service makes it impossible to use the service) and is optional for promotional and profiling purposes . Any refusal to give consent does not have negative consequences on the provision of the service offered within the website www.schoolofcoaching.it and its applications.

Personal data is managed by the website owner www.schoolofcoaching.it.

Data Controller

The data controller is SCOA srl with registered office located in Via Giacomo Leopardi 19, 20123, Milan PI / CF 03728610969. The data controller uses data processors to achieve the specified purposes to monitor the protection of personal data. For each request related to your personal data you can refer to the next paragraph.

Subjects to whom personal data may be communicated

The data collected as part of the provision of the service may be communicated to companies that perform functions that are strictly connected and instrumental to operations – even technical – of SCOA – The School of Coaching services, such as direct marketing service providers and of customer care, companies that provide archiving, administrative, payment and invoicing services, associated companies and / or members of SCOA – The School of Coaching that provide technical components for the provision of certain functionalities of the service, institutions and administrative authorities and judicial by virtue of legal obligations. Your personal information may be transferred outside the European Union to be processed by some of our service providers. In this case, we ensure that this transfer is carried out in compliance with the legislation in force and that an adequate level of protection of personal data is guaranteed based on an adequacy decision, on standard clauses defined by the European Commission or on Binding Corporate Rules. In no case shall we transfer or sell personal data to third parties.

Access to personal data / revocation of consent (opt-out)

You can at any time contact the data controller and send any questions or requests regarding your personal data and respect for your privacy by writing to gdpr.scoa@performant.org or by calling +39 02 4851 6545.

Export and cancellation of the processing of personal data

To export your personal data (takeout) or request a cancellation, you can send a request to the email address gdpr.scoa@performant.org. Your personal data will be exported within 30 days or, if the export is particularly complex, within three months. The cancellation will be made in the expected technical times and in accordance with the storage period.

Exercise your rights

Any user who uses our services may:

• obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to obtain access to personal data and information referred to in Article 15 of the GDPR
• request the updating, rectification, integration, cancellation, limitation of data processing if one of the conditions set out in article 18 of the GDPR occurs, the transformation into anonymous form or blocking of personal data, processed in violation of law, including those for which conservation is not necessary in relation to the purposes for which the data were collected and / or subsequently processed
• object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of collection and to the processing of personal data provided for the purposes of commercial information or the sending of advertising material or direct sales or for the fulfillment of market research or commercial communication. Each user also has the right to revoke the consent at any time without jeopardizing the lawfulness of the processing based on the consent given before the revocation
• receive your personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by an automatic device, and transmitted to another holder of the processing without impediment
• to lodge a complaint with the Italian Data Protection Authority in Italy

We remind you that for any question or request relating to your personal data and respect for your privacy you can write to the dedicated address gdpr.scoa@performant.org.

The storage of personal data will be in paper and / or electronic / computer form and for the time strictly necessary to satisfy the purposes of the service, respecting your privacy and current regulations. For purposes of analysis aimed at developing and improving the service, the user’s personal data may be subject to the same period of storage. For the purposes of direct marketing and profiling we store your data for a maximum period equal to that provided for by applicable legislation (respectively 24 and 12 months). Invoices, accounting documents and data relating to transactions are kept for 11 years pursuant to the law (including tax obligations). In the case of exercising the right to oblivion through the request for express cancellation of personal data processed by the owner, we remind you that such data will be stored, in a protected form and with limited access, solely for the purpose of ascertaining and suppressing crimes, for a period not exceeding 12 months from the date of the request and subsequently they will be safely deleted or irreversibly anonymized. Finally, we remind you that for the same purposes, the data relating to electronic traffic, excluding however the contents of the communications, will be kept for a period not exceeding 6 years from the date of communication, pursuant to art. 24 of Law no. 167/2017, which transposed EU Directive 2017/541 on counter-terrorism.

The data is collected according to the indications of the relevant legislation, with particular regard to the security measures provided for by the GDPR (Article 32) for their processing using computerized, manual and automated tools and with logics strictly related to the purposes of the service and in any case in so as to guarantee the security and confidentiality of the data. In compliance with the applicable legislation, an antispam verification system is active on communications between users. The data entered therein may be verified for the sole purpose of identifying illegal activities or content that does not conform to the use of the service.